PRIVACY POLICY

OVERVIEW

Samvedanam Consulting and Learning Solutions Private Limited, a company incorporated under the Companies Act, 2013 having CIN U80902PB2021PTC053356 and its registered office at I3 JSG LOHGARH, Mohali, ZIRAKPUR, Punjab, India, 140603 , hereinafter referred to as the “Fundraiseo” or “We” or “us” (which expression shall, unless it be repugnant to the context or meaning thereof, include its successors and assigns) owns and operates the website with domain name https://fundraiseo.com (“Website”) and mobile application “Fundraiseo” (“App”). The Website and App shall be collectively referred to as the “Platform”. Subject to the terms and conditions and any other agreement set out on the Platform shall be read along with this privacy policy (“Policy”) for any purpose associated with the Services. Kindly check this page frequently to be informed of any updates we make as we may alter our Policy and our Services and Platform. Please discontinue using our Services if you disagree with any portion of this Policy.

This Policy is applicable to all of the users visiting our Platform from throughout the world and the users shall be subject to Applicable Laws in force in India and not elsewhere. The users are requested to read the relevant Applicable Laws.

We understand that the information shared by our users (“you” or “your”) is private and confidential and it is important to be protected. In order to provide you with the best quality of Services, we need to access and retain certain information about you. We assure that the collection, handling, retention, and deletion of such information we gather from you is governed by this Policy. We are committed to safeguarding the privacy of the personal identifiable information that we collect, possess, use, process, record, store, transfer, disclose, deal, handle and receive, by and on your behalf while rendering Services to you through the Platform. Therefore, this Policy sets out how we intend to safeguard such personal identifiable information received from you and used by us as aforesaid. It is hereby further clarified that the Company is in compliance with the Applicable Laws in force in India.

In this Policy, the following words shall have the meaning as ascribed to them in this section below:

“Applicable Law(s)” means the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 or any rules or regulations made thereunder and as amended, modified or superseded, from time to time.
“Services” means we are referring to our Platform, and other related services, including but not limited to investment advisory, connecting with the investors, connecting with the third parties for your business expansion, business mentorship.
“Personal Information” means information (whether individually or in combination with other information available or likely to be available with us) that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to our users as a natural person or legal person.
“Privacy Policy” or “Policy” means this privacy policy of the Platform.
“user(s)”, “you”, or “your” we are referring to any person or individual who uses / accesses the Platform.
“Website” means any website of ours that references or links to this Privacy Policy.

WHAT INFORMATION WE COLLECT

The data provided by our users helps us in offering the best of our services effectively and efficiently. We aim at maintaining the highest level of transparency in gathering and utilizing the following information from our users:

phone numbers;
email addresses;
addresses for correspondence;
company names;
usernames;
passwords;
contact preferences;
authentication data;
IP address;
browser and device characteristics;
operating system;
language preferences referring URLs;
device name;
country;
location;
information about how and when you use our Platform and
other technical information.

Please note that the Personal Information provided to us must be true, complete and accurate, and you must notify us of any changes to such Personal Information.

The information shared by you helps us in our business operations to provide services or those of our partners and to carry out, amongst the other things, the following:

To update the features of our Platform;
To create, update, and personalise all of the accounts created by our users on our Platform enable services;
To conduct research and analytics to improve or enhance our services, automated actions to be triggered in certain events as well as their security and level of service i.e. detecting fraud, account termination;
To provide with you information on changes to any of the services provided by us and their terms and conditions;
To examine and process your feedback, if any, that you have provided to us;
To receive instructions or requests from you regarding these services.
To address or look into any complaints, claims, or disputes;
To confirm your identification in order to provide services to you;
To carry out credit checks, screenings, or due diligence checks as legally required by us;
To periodically monitor and review services;
To enable communication between users;
To develop automated decision-making capabilities;
To engage in financial/regulatory/management reporting;
To create, and maintain different risk management models;
To carry out audits;
To make offers and promotions.

Based on your requests and in accordance with this Policy and any other necessary confidentiality and security measures any kind of information shared by you can be accessed by our affiliates, other reliable companies, people, or service providers we engage, or institutions that we partner with to help us provide you with products and services to better meet your needs and interests.

Additionally, Personal Data can be accessed to comply with any relevant laws, rules, court orders, or regulatory instructions that have been given to us.

Further, following is the list of the data that we collect, gather and access step-by-step in order to provide the best of our Services to our users:

When you visit our Platform, we collect computer's IP address, device ID or unique identification, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, standard web log data, and any other relevant information. If you enable location services, we will be able to gather location information from your mobile, or when our Platform is running in the background on your mobile.
When you sign up to use our Services, we collect your name, residential address, email address, contact number, profile image, if required, your company’s name, date of incorporation of your company, GST details of your Company, amount of fund raise requirement for your company, total revenue of your company, total number and amount of fund raised by your Company, and other related information about you and your company.
When you provide your feedback, if and when asked by us, then we collect user feedback, personal information that you enter regarding the user you have recommended when you take part in our referral programs.
When you provide your answers to the questionnaire of any survey on our Platform, if and when conducted by us, then we collect the information relevant to the title of the survey as provided by you on our Platform.
When you use our Platform, we collect dates and times of access, the features or pages that were seen on the Platform, any system activity such as crashes, the type of browser that was used, and any third-party websites or services that were accessed prior to using our Services. We utilise web beacons and cookies to gather anonymous information as well. When you use our Services, including when you add information to a web form, update your account information, take part in community discussions, chats, or dispute resolutions, or when you otherwise contact us regarding our Services, we may collect and keep any information you give us.
In order to come up with the efficient Services we have arrangements with some third parties including but not limited to commercial partners, technical partners, analytics service providers, search information providers, and therefore, we might get information about you from them. Such information might be integrated with information gathered on this Platform and may also be distributed internally.

SHARING THE COLLECTED DATA

The data gathered and accessed by us is only shared with the third parties as and when necessary. We are in any way, directly or indirectly, involved in selling your data to any of them for financial gain. To offer you with the Services, we could, nevertheless, enter into data-sharing agreements or divulge the gathered data to third parties.

We only gather and share the data collected by us from you in the following manner as for the purposes mentioned hereafter:

We provide third parties your information about your way of usage of the Platform, subject to the condition that if your connection to it is made possible by integration with the service provided by the third party. To obtain more information about you, we disclose your information to our third-party partners.
We work with third-party service providers to perform Services on our behalf, and we may share your information with such service providers to help us provide our Services through the Platform.
We share data with our subsidiaries and affiliates to help us provide our Services or conduct data processing on our behalf.
We could be required to divulge the databases and information we've collected during the course of our business during negotiations or in connection with a change in corporate control, such as a reorganisation, merger, or sale of our assets.
When we need to comply with the Applicable Laws or any summon, court order, or other legal process or requirement applicable to us or our affiliates, then to the law enforcement agencies, government officials, or other third parties.

ACCESSING THE LINKS TO OTHER WEBSITES

Our Platform may contain links to other websites which are not maintained by us. This Policy, however, applies only to us. We are not responsible for any data or information collected or accessed by any such websites. You are requested to read the other websites’ privacy policies when visiting these websites.

The owner of the third-party website or application will get the information you provide on that website or application. You are recommended to evaluate these websites' privacy policies before supplying them with personal information since they are controlled by their own privacy rules. The information practises or the content of such third parties is not the responsibility of Fundraiseo.

PROTECT YOUR DATA

It's crucial that you maintain control over your data. Your personal information belongs to you alone, and you have the right to limit how we use it in the ways described below. Additionally, you need to be aware of your legal options when it comes to how we can utilise your data and information. Kindly consider the following as some of the important disclaimers for you from us in order to provide the best of Services and protect your Personal Information:

No matter where the data is stored, we are dedicated to appropriately securing your personal information and to offer the right level of security.
You can ask for the cancellation of your account by contacting us. If you close your account with us, we will mark it as "Closed" in our database, but we may keep your personal information for a while in order to: collect any dues owed to us; to any settle disputes, if it may arise; to troubleshoot issues; to prevent fraud; to enforce any of our agreements; or take other actions as required or permitted by Applicable Laws.
We may ask you for other persons’ name, phone number, and email address in case we introduce any referral program to let such other person know about the Platform. Such person shall instantly receive a message from us asking them to visit the Platform. We save this data in order to send this message and monitor the effectiveness of our referral program.

Further, while you provide us with the Personal Information, you have the following rights in order to protect your information provided to us:

Right to confirm if we are processing any of your personal information.
Right to update your information if in case you believe that any personal information you have supplied to us is erroneous.
Right to request that we remove your Personal Information if such data is no longer required by us and we assure that as soon as the justification for processing your personal data expires, we will remove it from our databases automatically. However, please be informed that there may be many legal basis for processing your personal data concurrently, and we may still be required to keep part of your personal data on our databases.
Right to restrict us the usage of your Personal Information in case of fraudulent use of your Personal Information.

UPDATING THIS POLICY

This Policy may or may not be updated periodically. To the extent permitted by law, using our services following an update implies acceptance of the new notice. If we make any major changes, we'll let you know ahead of time. For up-to-date details on our privacy policies, kindly take the time to periodically check our Policy.

CONTACT US

We may from time to time send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend the Platform for maintenance, security, privacy, or administrative-related communications). We send these to you via SMS or email, as we deem fit.

A grievance officer has been appointed by us in order to address your concerns regarding data safety, and privacy with regard to your account on our Platform. You may contact us on any aspect of this Policy or for any discrepancies/grievances with respect to your Personal Information, by contacting our Grievance Officer at:

Postal Address: SUSHMA HOME WORK, Ambala - Chandigarh Expy, opp. Burger King, Zirakpur, Punjab 140603

Email address: reachus@fundraiseo.com

Contact No.: +91-9741306897